Quality Policy

 Drain Jet Surveys Ltd is a leading company in a developing industry – providing a range of wastewater and environmental management services to the utility, industrial, domestic, commercial and local government sectors. Many of our contracts involve working on sewerage systems, in or near to watercourses, on highways, airports, industrial sites and in residential areas. The Company aims to provide defect free services to its customers on time and within budget, and is continually developing its established management system in order to meet with the current ISO requirements.

The management is committed to:

  1. Develop and improve the Quality Management System.
  2. Continually improve the effectiveness of the Quality Management System.
  3. The enhancement of customer satisfaction.

The management has a continuing commitment to:

  1. Ensure that customer needs and expectations are determined and fulfilled with the aim of achieving customer satisfaction.
  2. Communicate throughout the Company the importance of meeting customer needs and legal requirements.
  3. Establish the Quality Policy and its objectives.
  4. Conduct Management Reviews of the effectiveness of the implementation of the Quality Management System.
  5. Ensure the availability of resources.

The structure of the Quality Management System is defined in the Quality Manual. All personnel understand the requirements of this Quality Policy and abide with the contents of the Quality Manual. In addition to all English and EU commercial legislation and regulations, the Organisation complies with all legislation and regulations specifically related to its business activities. The Company constantly monitors its quality performance and implements improvements when appropriate.

This Quality Policy is regularly reviewed in order to ensure its continuing suitability.

Lyndsay Smith

Managing Director, Drain Jet Surveys Ltd

1st February 2021

01905 864625  |  enquiries@drainjetsurveys.co.uk

Office Address: Drain Jet Surveys, 9 Keren Drive, Brockhill Village, Norton, Worcester, WR5 2SD